Privacy Policy & Data Rights
Effective Date: January 1, 2026 • Custom Luxury Boxes LLC
1. Confidentiality of Client Artwork & CAD Files
Custom Luxury Boxes recognizes that all proprietary dies, 3D renders, CAD structural files, foil vector assets, and pre-launch brand materials entrusted to our facility constitute highly confidential trade secrets. We maintain strict digital encryption standards and non-disclosure protocols across all production facilities.
2. Information We Collect
When submitting specifications through our quote forms or consulting with our concierge team, we collect:
- Contact details (Full name, brand affiliation, corporate email address, telephone).
- Technical specifications (Box dimensions, order volumes, substrates, finish preferences).
- Delivery logistics (Corporate shipping addresses, freight forwarder consignee details).
3. Use of Information
Information submitted is used exclusively for engineering structural quotes, producing physical sample kits, managing wholesale manufacturing runs, and communicating shipment tracking. We do not sell, license, or monetize any client data to external marketing brokers under any circumstances.
4. Security & Encryption
Our platform employs TLS 1.3 cryptographic transport protocols. Client artwork repositories and project archives are compartmentalized with role-based access limits, ensuring only authorized prepress technicians have access during production.
5. Your Legal Rights (GDPR & CCPA)
Clients in the European Union, United Kingdom, and California hold statutory rights to inspect, amend, or demand complete deletion of their corporate account records and design archives upon written notice to sales@customluxuryboxes.net.